Adding a Site to the allow list

This guide covers the steps to whitelist a site in your Cisco Umbrella account. 

Cisco Umbrella provides cloud-based security and content filtering to protect users from malicious and unwanted websites. If a legitimate website is blocked due to policy settings, you can whitelist it using Destination Lists.

At Frozen Lake LLC, we pre-create destination lists for our customers to simplify the management process. This guide walks you through adding a site to an existing Destination Allow List.

Step 1: Log into Cisco Umbrella

1. Open your web browser and go to https://umbrella.frozenlake.net.
2. Enter your admin credentials and click Login.
   
   

Step 2: Navigate to Destination Lists

1. Once logged in, go to the Policy Components section in the left sidebar.
2. Click Destination Lists.
3. You will see a list of pre-created destination lists for your organization.

Step 3: Select the Appropriate Allow List

1. Find the Destination Allow List that applies. (If you received an unblock request email, you can directly set the affected policy listed in the email. (Example below))
   
2. Click on the list name to open it.

Step 4: Add a Website to the Allow List

1. In the Add a destination box, enter the URL or domain name you want to whitelist. [Blue Box below] 
   • Example: example.com (this will allow all subdomains of example.com)
   • Example: sub.example.com (this will allow only that specific subdomain)
2. Click Add to confirm the entry, once added, click Save. [Red Boxes below]
3. The website should now appear in the list of allowed domains.
4. Click Save to apply the changes.
5. Wait a few minutes for the settings to propagate.
6. Test the website by accessing it from a device affected by the policy.